Complaint Management Employee Analysis and Development (m/f/d)

At the next possible time, we occupy the position as Projektleiter (m/w/d)

Complaints not only show where something has not been round in individual cases. Properly used, they provide valuable information on where we can get better. This is exactly where your task is: You are making developments visible, you can recognize vulnerabilities at an early stage and prepare insights to create orientation and concrete impulses. With the focus of analysis & development, you are part of our complaint management and get space to shape things, to introduce your own ideas and to actively shape the further development of our quality management. WERDE PART OF THE #SPARDAFAMILY We are the Sparda BW: a bank of people for people. Work at the Sparda bank is a matter of heart! For those who want to go on and take responsibility. And all those who don't want to change. The Sparda Spirit is everywhere! Flat hierarchies provide short paths, quick decisions and your chance to make careers. .