Service Desk Employee (m/w/d)

Time for a professional wallpaper change with a new job as Service Desk Agent? Give us your qualifications and wishes! We have contacts with top companies nationwide. As part of the direct staff exchange, colleagues from Randstad professional solutions will find the place you still need for your luck in a permanent position directly with a customer from the IT industry in Dortmund. Send us your application documents online. We take care of everything else – of course completely free for you. We are proud of our open corporate culture and welcome every application.

Qualified telephone acceptance of inbound requests and fault messages Ideally solution finding in first contact with the customer using existing descriptions Transfer of enquiries and fault messages to IT experts in 2nd level support

Successfully completed training from the IT field, e.g. as a specialist informant, professional starters with a pronounced IT affinity are welcome Good knowledge of German and English in word and writing Service and customer orientation Very accurate, systematic and absolutely reliable operation Open, friendly and accommodating style as well as a motivated personality

Solid work contract directly with our customer Numerous direct contacts to personnel decision-makers Evaluating and trusting support throughout the conciliation process Individual advice on job selection and career planning Attractive, performance-oriented remuneration JOBV1_EN