Business Travel Consultant for the EMEA Region (m/f/d)

An internationally active company from the financial services sector in Frankfurt am Main is currently building its own Travel Office for the EMEA region and has managed us exclusively with the occupation of these key positions.

As part of this development, we are looking for two experienced Business Travel Consultants (m/w/d), who not only actively contribute to the development of the new unit, but want to become part of the team in the long term. You will get the opportunity to co-impose processes, structures and service standards from the outset and to integrate yourself in a professional and international environment. In this newly created unit you play a central role in the planning, organisation and coordination of national and international business trips.

To ensure a first-class travel service for internal stakeholders and to successfully establish the Travel Office as an integral part of the organization, you will play a key role. Knowledge of the GDS Amadeus booking tool is mandatory.

Advice and support for travellers as well as Travel Arrangers in organizing business trips Booking of flights, hotels, train trips, rental cars and assistance in visa and entry requirements independent processing of complex travel enquiries and multinational travel connections Implementing reservations, ticketing, rebooking and refunds Control and coordination of front and back office processes within the Travel Office Ensuring compliance with internal travel policies and optimising travel costs Proactive development of alternative solutions for flight failures, delays or short-term travel changes Professional processing of complaints and special cases Support in building and continuously developing a new Travel Office

Multiannual professional experience in Business Travel Management, Corporate Travel or in a business travel agency At least 5 years of experience in business travel Very good knowledge of the GDS system Amadeus (absolute must criterion) Extensive experience in ticketing, rebooking and re-issues Secure handling of MS Office, especially Outlook, Excel and Word Knowledge of travel cost processes and common corporate-travel policies Embossed service and customer orientation High self-responsibility and structured and careful operation Discretion and professional handling of confidential information Teamability and very good communication skills Good knowledge of German and English in word and writing

Designing a new, strategically important travel office unit 2 days home office in the week International working environment focusing on the EMEA region Responsible task with high design space Cooperation with demanding internal stakeholders Long-term perspective in a stable and renowned business environment