Customer Service Engineer After Sales (m/f/d)

JobID 2200 Welcome to AERZEN! For our subsidiary AERZEN Deutschland GmbH & Co. KG, based in Emmerthal, we are looking for you. The company is responsible for the marketing, distribution and after-sales of all AERZEN products in our core market Germany. AERZEN Deutschland GmbH & Co. KG stands for customer-specific advice, personal care and a high reliability in handling our customers.

Contact person for end customers regarding complaint and warranty processing Creation of deficiencies and determination of deficiencies First Level Support clarification of technical matters with the relevant departments Participation in offers and orders Participation in customer projects Technically clarify complex modifications taking into account all applicable rules

A completed at least 3-year professional training and corresponding multiannual professional experience, as well as a further education for the state-tested technician or master Up to 4 years of regular training at a university (FH) Good English knowledge of word and writing High service idea and sovereignty Structured, independent and solution-oriented mode of operation

Exciting and versatile tasks Unlimited employment contract Attractive remuneration Cars with modern equipment 30 days holiday per year Flexible working hours and the possibility of mobile work Individual continuing and continuing training Occupational pension (AERZEN pension) E-Bike leasing Business sports (dragon boat, football, running and cycling group)