Carglass GmbH | Germany | 50xxx, 51xxx Köln | Permanent position | Full time / Home office | Published since: 15.05.2026 on stepstone.de
Expert Sales Processes (m/f/d)
With more than 2,800 employees, we are the leading experts for the repair and replacement of vehicle windows in Germany. With over 410 service centers and 170 mobile units, we stand for safety, reliability and highest quality standards. Our headquarters is located in the south of Cologne, the Customer Contact Center is not far from it in Bonn. We make the difference – with extraordinary devotion. In order to support Sales, we are looking for one/one at the next time
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Your tasks • Your profile • What we offer
Individually responsible implementation of projects for process optimization, including the inclusion, analysis and modelling of sales and cross-division processes according to BPMN 2.0 (Signavio) with end‐to-end perspective Identification and prioritization of optimization potentials based on throughput times, media breaks, error sources and redundancy Moderation of workshops on structured process collection, evaluation and redesign with departments and executives Technical control and coordination of process initiatives across interfaces (in particular sales, IT and other stakeholders) Takeover of the professional ownership of the sales process landscape, including further development of process map, documentation and quality standards Creation of management transparency by building and developing monitoring dashboards as well as regular outcome presentation in the Sales Lead Team
Graduate in Business Administration, Economics, Industrial Engineering, Process Management, Business Administration or comparable training Multiannual professional experience in process or business process management, project management or in comparable roles with clear process focus Very well-founded knowledge of BPMN 2.0 and practical experience with process modeling tools, ideally Signavio Experience in managing projects, controlling and implementing process optimizations with measurable business impact as well as in cooperation with technical and technical stakeholders Impressed analytical skills, high autonomy and very good communication and moderation strength
You share our values! We at Carglass® welcome all people as You are – regardless of age, social & ethnic origin, gender, sexual orientation, religion or (heavy) prevention. Modern working environment: flat hierarchies, duz culture and regular employee events Start-up & personal development: structured integration plan with a sponsorship program and a variety of training and further training options Work‐Life-Balance: Home Office incl. IT equipment, flexible working hours, Sabbatical options and 30 days vacation Well-Being: comprehensive sports and health services, subsidised health insurance and special leave Safety: safe workplace in an innovative, value-oriented and growing company including asset-effective services and occupational pensions Social Responsibility: Emergency Fund, Foundation “Giving Back” and Live Spirit of Belron
Location
![]() | Carglass GmbH | |
| 86899 Köln | ||
| Germany |
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