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IHK Gesellschaft für Informationsverarbeitung mbH | Germany | Dortmund | Permanent position | Full time / Home office | Published since: 19.02.2025 on stepstone.de

Support Specialist (w/m/d) - Schwerpunkt Systemadministration

Branch: Computer science, informati... Branch: Computer science, information and communication technology


You can be with us who you are: Support Specialist (w/m/d) With us you have the freedom to introduce your own ideas and to develop yourself both personally and professionally. Design your working time flexibly and adapt it to your respective life situation. We offer you all the possibilities of a modern agile environment and at the same time the security and benefits that characterize us as an IT company with 40 years of experience. Together, we are responsible for the development and safe operation of IT services to digitize our organization.

Location Dortmund am Phoenix Lake Type of employment unlimited, full-time

* After clicking the 'Read more' button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the 'Translation' button.

You can be with us who you are: Support Specialist (w/m/d) With us you have the freedom to introduce your own ideas and to develop yourself both personally and professionally. Design your working time flexibly and adapt it to your respective life situation. We offer you all the possibilities of a modern agile environment and at the same time the security and benefits that characterize us as an IT company with 40 years of experience. Together, we are responsible for the development and safe operation of IT services to digitize our organization.

Location Dortmund am Phoenix Lake Type of employment unlimited, full-time

You work in technical support for the topics Network, WAN, IP Telephony, Virtual Desktops, Microsoft Exchange and Microsoft Office 365. You solve complex support requests that require networked knowledge and require a high level of expertise. You document support information and solutions in the ticket system. You support first and second level support. You can set the service levels according to the applicable SLAs. For your work, you use modern technologies like our ticket, mail and CRM system.

In addition to your professional skills, your personal skills also play an important role for us. Because we are a collegial company that always thinks progress together. So do you like to apply if you don't bring all the listed skills. We can work on this together.

A completed training as a specialist in system integration or a comparable qualification with corresponding professional experience Good knowledge and experience in network technology, telephony, Microsoft Exchange and Microsoft Office 365 Very good comprehensive IT understanding Certification in ITIL V4 Foundation Flowing German knowledge and basic knowledge in English

Flexible working time design and option of up to three days remote work per week Variety of food options through a delivery service for fresh lunch and food brands for selected local gastronomy Childcare allowance Occupational pension Professional and personal training Modern offices directly at the Phoenix Lake Dortmund and ergonomic jobs Membership in the gym

Our culture

We are a modern and colorful IT company. We live a team culture in which everyone is guided by a common value concept and draw on a string. We promote your individual strengths. We live reconciliation of private life and profession. We take responsibility for our products and services.

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Company location

Location

ava IHK Gesellschaft für Informationsverarbeitung mbH
Dortmund
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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