Maven360 GmbH | Germany | 8xxx München | Permanent position | Full time | Published since: 23.09.2026 on stepstone.de
Customer Service Representative/Account Manager for Marketing Solutions (m/f/d)
Maven360, based in Munich, is one of the leading B2B SaaS platforms in the consumer health market. We give brand manufacturers the technology to understand their market and target groups, to make their products visible at the digital point of sale and to increase sales – across online pharmacies, marketplaces and all relevant sales channels. The market is in the middle of a digital transformation – and we deliver the solutions that manufacturers use for themselves. Namous brand companies are already relying on our platform, the product branded company is proven. As a Customer Consultant/ Account Manager (m/w/d) at Maven360, you work closely with our customers and support them with questions about our platform and data-driven solutions. Your goal is to ensure that customers can use Maven360 optimally and successfully. You play a central role in the company by solving individual problems and acting as a competent contact person for our customers. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
You are responsible as a “face to the customer” for long-term care of our corporate customers. You are responsible for our customers from the first test phase, onboarding and the successful use of our products You regularly conduct Jour Fixes and customer appointments On the basis of our contacts, you continue to expand our network in the pharmaceutical industry You act as an interface between stakeholders and product team. Your support will work on existing and new products You work closely with the management to continuously develop Maven360
You have completed your studies or training – ideally in BWL, marketing, e-commerce or a similar area You have gained first experience in a customer-oriented area - as a work study, career start or internship - and can quickly work into new topics. Experience in the SaaS environment is a plus, but no need You bring a strong analytical understanding as well as fun dealing with data that is very helpful in interpreting reporting and analysis You work solution-oriented and structured, bringing a data-bound mindset with You have a high customer understanding and bring very strong communication skills You have fluent knowledge of German and English in word and writing
An innovative and promoting environment A unique working atmosphere, characterized by team spirit, appreciation and trust Flat hierarchies and solution-oriented work We offer flexible working hours and the opportunity to work in the Home Office A great office in the heart of Munich with first-class equipment and height adjustable tables Free drinks, excellent coffee and food for your lunch 30 days vacation, with the possibility to increase this with time Look forward to extraordinary team events at home and abroad with lots of fun (e.g. Barcelona, Lisbon)
Location
 | Maven360 GmbH | |
| 80331 München | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad