Ayvens | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 15.06.2026 on stepstone.de
Administrative processing insurance in the field of motor vehicle damage (m/f/d)
Ayvens is a leading global player for sustainable mobility with the goal: Making life flow better. For decades, the company has improved mobility and offers full-service leasing, flexible car abo services, fleet management and multi-mobility solutions for large international companies, SMEs, freelancers and individuals. With more than 14,000 employees in 42 countries, 3.2 million vehicles and the world's largest multi-brand electric fleet, Ayvens uses its unique position to pave the way to net-zero emissions and drive the digital transformation of the mobility sector. In Germany, Ayvens is one of the leading brands when it comes to independent and sustainable mobility services for commercial and private customers. In addition to the headquarters in Hamburg, Ayvens is represented with an administrative headquarters in Düsseldorf and at regional sales and used car locations. The company manages over 30,000 commercial vehicles in Germany and employs nearly 1,200 employees. Start als Sachbearbeitung Versicherung im Bereich Kfz-Schaden (w/m/d). .
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Your tasks • Your profile • What we offer
In the Department of Damage Management in our headquarters in Hamburg, you support your future team with the following tasks: Processing and settlement of incoming self- and foreign-indebted motor vehicle damages Care and advice – also by telephone – of customers, drivers and service providers during the processing of damage billing of motor vehicles with lawyers, customers and insurance companies as well as ALD transfer and ALD cash fund Monitoring and accounting of payment transactions Support in the implementation of damage inspections and house tours
Successfully completed commercial training as an insurance businessman or lawyer (w/m/d) Professional experience in the handling of car insurance damage Very good analytical and solution-oriented thinking Structured and independent operation Team spirit and a high degree of willingness to change, learn and use Very good communication skills in German – in word and writing English knowledge Sovereign handling of the MS Office package
Your onboarding ... begins with our “Welcome Hour” in which you, together with all other new colleagues, are welcomed by the management and HR. Your Work & Life Balance ... we support our Mobile Working model. You have the opportunity to work in part at home within flexible working hours, but we are also happy to see you at the office. Of course, you can count for 30 days for your holiday planning. Your health ... is important to us – so we offer you comprehensive insurance services and resilience workshops to strengthen your physical and mental health. Your mobility ... we are promoting attractive car rental conditions as well as other exciting mobility opportunities through a fare grant to the public transport company. Our corporate culture ... is shaped by our joint action. The constant survival of our values – Authenticity, Collaboration, Curiosity and Commitment – is of great importance for this. An open feedback culture is an integral part of our everyday life, supported by our talent and performance management. We communicate transparently, inter alia, in monthly All Staff meetings and easy exchange talks in our One Hour with the management team. And of course we also celebrate together summer parties, Christmas parties and are active together at sporting events. .
Location
![]() | Ayvens | |
| 22309 Hamburg | ||
| Germany |
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