Solution Architect HRSD ServiceNow (m/w/d)

The Schwarz IT supports the entire digital infrastructure and all software solutions of the companies of the Schwarz Group. It is therefore responsible for selecting, providing and operating as well as further developing IT infrastructures, IT platforms and business applications. In order to optimally support the departments through IT solutions in their business processes, the Schwarz IT takes up the requirements of the departments in consultations and works together with these professional and efficient IT solutions. You support and control ServiceNow projects of different complexity with a focus on the digital transformation of companies You will advise our customers on functional coverage, technical solutions, strategic roadmaps and possible expenses and benefits when using ServiceNow You work closely with the agile development teams, product managers and system architects in a scaled environment You coordinate and control the development of responsibility at solution level You are responsible for the holistic life cycle: from the introduction, the implementation of requirements and the rollout to the operation You take on the strategic and operational advice of internal customers

You bring professional experience in ServiceNow implementation, administration, service portal and UI components (CSM) with Of advantage are knowledge of JavaScript, XML, HTML, CSS, Angular JS, REST / SOAP Ideally you have a ServiceNow CSA certification You have a strong team idea You have a solution- and process-oriented approach and have analytical strengths Ideally, you bring knowledge about ITIL-based ITSM processes Your good knowledge of German and English in word and writing complete your profile JOBV1_EN