Internship Post-sales digital customer interactions (f/m/x)

As a student, you work with your colleagues on an equal footing and create ideal conditions for your future career.

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application silence of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

Seeing beyond - future of medical technology For more than 100 years, ZEISS medical technology has been driving progress in ophthalmology and microsurgery. In ophthalmology, our solutions help to maintain and improve people's vision at every stage of their lives. In microsurgery, our solutions enable targeted interventions on diseased tissue so that small and sensitive organs continue to function optimally. Medical technology from ZEISS supports medical professionals in improving the lives of patients worldwide. The fact that our actions have a direct impact on people's well-being is what drives us every day.

Your Role

Combine your studies with practical experience, contribute to exciting digital projects, and grow professionally while expanding your network. Join our dynamic digital team and support customer platform features that improve the post-sales digital customer experience. Support the development of marketing and communication materials for digital post-sales features, ensuring clear and customer oriented messaging

Create and maintain practical how-to guides, feature documentation and enablement content for internal teams and users

Contribute to training concepts and rollout plans, preparation including materials, session structures, and follow-up documentation

Work in CRM systems to support basic updates, data maintenance, documentation, and first-level coordination topics

Assist the team with organizational and administrative tasks, including meeting preparation, tracking activities, and coordination input from stakeholders

Collaborate with cross- colleagues to collect, requirements open topics and support smooth feature communication and adoption

Gain hands-on experience in digital customer interactions, post-sales processes, and the practical rollout of customer-facing digital solutions

Enrolled in a master's program in marketing, business administration, communication, digital business, or a related field

Interest in digital customer experience, post-sales processes, marketing communication, and customer-facing solutions

Able to translate feature information into practical, user-friendly guides, training content, and communication assets

Structured, reliable working style with strong coordination, follow-up, and stakeholder management skills

Confident in Microsoft Office; first CRM experience is a plus

Proactive, collaborative, and hands-on mindset, with willingness to support content and organizational topics

Fluent in English; English language skills are an advantage

Sounds exciting? Then become part of #teamZEISS and help us shape the future! Please provide your complete application documents (CV, transcript of records). .