Familienheim Rhein-Neckar eG | Germany | 68xxx Mannheim | Permanent position | Full time / Home office | Published since: 09.03.2026 on stepstone.de
IT staff First and second level support (m/f/d)
With 75 years of experience and around 2,500 apartments in their own portfolio, the family home Rhein-Neckar eG is an established company in the real estate market of the Rhine-Neckar region. Together with our subsidiaries, as a real estate group Rhein-Neckar, we offer a comprehensive service in all real estate business tasks throughout Germany. In order to strengthen our team, we are looking for first and second level support (m/w/d) at our Mannheim location in full time to the next possible time.
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Your tasks • Your profile • What we offer
First and second level support for internal users Analysis, Classification and Solution of IT-Störungen (Hard- und Software) Supporting Windows clients and peripherals User and Rights Management (Active Directory, Azure AD) Installation, configuration and maintenance of IT workstations Support for IT projects and roll-outs Maintenance of documentation and knowledge base entries Communication with external service providers and manufacturers
(m/w/d) or comparable quality Funded expertise in Windows 10 / 11 Very good knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint) Safe handling of Active Directory / User Management Basic knowledge of network engineering (TCP/IP, DNS, DHCP, VPN) Experience in the handling of ticket systems Safe handling of standard hardware (notebooks, printers, docking stations) Basic knowledge of PowerShell Expertise in Endpoint Management (Intune) Imprinted service and customer orientation as well as a structured, self-employed and solution-oriented working method Communication strength in the handling of technical and non-technical users Team skills, initiative and commitment Willingness to continue continuous training
A modern workplace at the Mannheim site Hybrid working and flexible working time models Flat hierarchies and short decisions A collegial team An open and value-assurance business culture Individual training and certification opportunities Promoting your strengths and interests 30 holiday days per year; additionally free on Christmas Eve and New Year's Eve Attractive supplements such as asset-effective benefits and occupational pensions Company bike – also for private use
Location
 | Familienheim Rhein-Neckar eG | |
| 68161 Mannheim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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