Senior IT-Consultant Enterprise Service Management (m/f/d)

Optimize IT and Enterprise Service Management: You opt for the IT Service Management and Enterprise Service Management of IT organizations with a vision and drive their realignment forward. Overnimm Projects Performance upgrade of the IT/total organization: You design and control projects to optimize processes, value flows and organizational processes with the aim of increasing the performance of IT or Total organisation. Optimize with Enterprise Service Management: You analyze the actual situation of IT as well as relevant areas of expertise holistic and workable solutions focusing on enterprise service management. Develop architectural concepts: you develop architectural concepts, specifications, guidelines and policy templates. You are a mentor and service provider: you are a communicator, mentor and consultant for the entire organization and a guarantee for the excellent customer service. Accompany the customers with the transformation: You take the interface function between the departments and IT and actively accompany the customers through the change of the organization.

Study and qualification: completed studies with a focus on business, computer science or comparable qualification. Professional experience: At least five years of consulting experience in the environment of enterprise service management or IT service management as well as the digital transformation and optimization of IT organizations. Have experience with frameworks and current trends: learned experience with the use of frameworks (e.g. ITIL, Scrum), project management methods and knowledge of essential technology trends. Be a team player: You have strong analytical, conceptual and communicative skills as well as a pronounced own initiative. AI Competence: You use AI tools in your area of expertise, evaluate the results critically and support customers and adessi to use potentials of AI. Language knowledge: Very good German and good English skills.

Stay healthy and fit: We promote the health of our adessi with sporty grants such as discounted fitness memberships, takeover place for, for example, Badminton, Padel Tennis or Football and regular screenings. Find your work-life balance: our time-out program and flexible work models help you to optimally reconcile work and private life. Time for the family: our goal is to unite the two worlds - family and working life. For this we support our adessi best with numerous offers, such as child holiday care, kita collaborations, parent-child offices or events where the whole family is welcome. Learning and balancing with us: With more than 400 training offers and our digital learning platform we support your continuous development. Experience real team spirit: Joint events, Welcome Days, company runs or the sponsor system strengthen our cohesion and let you be part of the team from the outset. Commitment rewarded: Your commitment pays off - with premiums for recommendations, lectures, the support of the final work as well as attractive discounts via our Corporate Benefits portal. Be mobile and flexible: JobRad offers, grants for the German ticket and the ability to work mobile from the EU country for up to two months offer you maximum flexibility. Safe in your future: Our in-house, independent insurance consultant and broker alleato has always provided you with individual solutions for retirement or health insurance. .