WWK Lebensversicherung a. G. | Germany | 81xxx, 80xxx München | Permanent position | Full time / Home office | Published since: 22.12.2025 on stepstone.de
ITSM System Administrator/Developer (m/f/d)
We – the WWK Insurance Group – are one of the most traditional and innovative companies in the German insurance industry. We are a strong, independent and modern financial service provider, which is one of the market leaders in the field of fund-based life insurance. The relationship with our customers and employees is equally important to us, which is reflected in our corporate motto “a strong community”. For us, the largest capital of a company is qualified employees – because they are the guarantee for satisfied customers. This is why we look forward to motivated and committed people who are looking for exciting challenges. The WWK is looking for ITSM System Administrator/ Developer (m/w/d) Are you looking for a professional challenge and want to go new ways? Then you are right with us! !
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Your tasks • Your profile • What we offer
Develop sustainable solutions for WWK's IT service management. Bring your IT expertise. As a system administrator/developer (m/w/d), you play a central role in the operation and further development of our ITSM system. You combine technical know-how with analytical thinking and actively contribute to developing our IT processes according to ITIL safely, efficiently and forward-looking. You work closely with our departments, service providers and partners. Planning, implementation and coordination of release and maintenance activities. Identification, evaluation and implementation of optimization potentials in existing systems. Design and development of modules, components and interfaces according to functional requirements. Contact persons for technical and functional requirements as well as for problems within the ITSM framework. Introduction, evaluation and further development of security measures and access and authorization concepts. Detailed analysis of disturbances, preparation of action options and escalation of fault reports. Creation and maintenance of system-specific documentation. Introduction and continuous development of ITIL processes in the ITSM.
Senior Account Manager (m/w/d) and/or a degree in IT environment Experience in the ITIL environment, ITIL4 Foundation desirable Multiannual professional experience in the IT field with good knowledge in MSSQL, Java and Jasper reports Embossed analytical skills, process-oriented thinking readiness to work intensively into tools, systems and processes and to develop them actively Interest in project work and taking responsibility Very good communication skills and a pronounced concept of service Very good German knowledge (at least level C1)
31 days holiday p.a. 5 days additional leave through payment conversion Training Occupational pension Joint events Homeoffice JobRad Job ticket Canteen Numerous sports offers Location close to the centre Very good onboarding
Location
 | WWK Lebensversicherung a. G. | |
| 81507 München | ||
| Germany |
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