IT Specialist - Linux - Support (m/f/d)

You take the first and second level support for our internal colleagues: You pick up tickets, classify and prioritize them and keep them informed You solve everyday IT requests autonomously and carry out standardized tasks along defined processes – for example in the context of onboardings and workplace relocations as well as in the management of permissions and licenses If you need support, tune with third level support and pass tickets structured You create and provide instructions and documentation for hardware/software and more

A completed training as a specialist:in or a completed study in the field of computer science First practical experience in first and second level support, ideally in the environment of Linux workstations Structured, solution-oriented and independent working and joy in helping your colleagues in technical problems Good communication capability and pronounced service orientation Interest in an agile, creative and dynamic working environment Joy in sharing knowledge and documenting technical solutions understandably German in Word and Writing (at least C1)

A secure employment in a growing company with good order and agile corporate culture 29 days holiday (additional 1.5 days in work), occupational retirement and accident insurance Flexible working time model with family-friendly core time Mobile work as part of our company organization Individual integration, constructive feedback and interdisciplinary cooperation Offers for professional support, such as B. Precise, Learning-Type Training Supported mobility via BVU-JobRad and/or Jobticket Grant for corporate fitness membership Ergonomic jobs in environmentally friendly air-conditioned rooms (mainly single and two-person offices) Fresh fruit, water, juices and coffee Top connection to the further ÖPNV and just a 10-minute walk to Freiburg city centre Events such as evenings, annual team excursion, company festivals and joint sports events