DIN Deutsches Institut für Normung e. V. | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time / Home office | Published since: 15.04.2026 on stepstone.de
CRM Manager (m/f/d)
About us: The German Institute for Normung e. V. (DIN) is the independent platform for standardization and standardization in Germany and worldwide. Together with business, science, public authorities and civil society, DIN contributes significantly to developing future areas. As a contributor to digital and green change, DIN is making an important contribution to solving the current challenges and enabling new technologies, products and processes to be established on the market and in society. Around 37,500 experts from industry and research, from the consumer side and from the public side, bring their expertise into the standardization process, which DIN controls as a privately organised project manager. The results are market-oriented standards and standards that promote global trade and promote rationalisation, quality assurance, protection of society and the environment and security and understanding. We are now looking in Berlin – unlimited – Manager (m/w/d)
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Your tasks • Your profile • What we offer
Conception, control and analysis of multichannel contact links to B2B customers by means of marketing automation Implementation of segmentation of customer target groups according to requirements of the departments Support/consultancy of departments in defining processes to create the required customer data quality and in enriching customer data Analytical processing of essential insights from campaign and customer data to identify customer needs and derive appropriate measures from them or to optimize (including lead management, customer lifecycle management, next best action) Budget Responsibility and Control for Projects and Measures in Responsibility
Completed (specialized)high school studies focusing on marketing, communication, media science, business information technology Own initiative and team capacity combined with the ability to develop and edit projects structured Ideally experience with campaign management tools (e.g. Dynacampaign) and/or systems for target group segmentation, customer data selection and processing Communicative skills and cooperation Self-employed, structured, quality and solution-oriented work Funded knowledge of current MS Office applications, project management skills Excellent knowledge of German in word and writing for the safe formulation, structuring and design of texts
35 hours/week (full time) Maxi-Flex model: possibility of increasing weekly working time to up to 42 hours/week Flexible working hours, up to 49% mobile work 30 days of annual holidays and business holidays between Christmas and New Year A top modernized building in a central location (Wittenbergplatz/Zoologische Garten) Free use of the in-house physiocenter Grant to the VBB company ticket, Jobrad operating restaurant with food Occupational pension, Sabbatical etc. Comprehensive and structured integration and support
Location
 | DIN Deutsches Institut für Normung e. V. | |
| Berlin | ||
| Germany |
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