Senior Account Manager Public & Healthcare (m/f/d)

Proactive market processing, new customer acquisition and strategic expansion of defined target customers in the public and healthcare segment in southwest Germany or West Germany, in particular contracting authorities, municipalities, state and municipal IT service providers, clinics, hospital associations, health service providers and universities. Systematic identification, addressing and developing new customer relationships, buying center and business potential in the areas of networking, cybersecurity, collaboration, cloud, managed services, lifecycle management and digital resilience. Establishing long-term customer relationships at technical, IT management, purchasing and management level as well as consistent positioning of Conscia as a trusted strategic partner for secure digital infrastructure. Responsibility for active generation, planning, control and implementation of complex sales opportunities including account planning, pipeline construction, forecasting and supply strategy. Active handling of tenders, framework contracts and award processes in close cooperation with Presales, Consulting, Bid Management, Legal, Finance and Service Delivery. Development of customer-specific solution approaches taking into account regulatory requirements, IT security requirements, service and operating models as well as industry-specific decision-making procedures. Close cooperation with manufacturers and partners, in particular Cisco, as well as active participation of Alliance Management activities, joint Go-to-Market initiatives, campaigns, references, events and customer workshops. Participation in the further development of the public and healthcare strategy, including segment focus, regional market management in southwest Germany, use cases, reference structure and growth planning. Perspective professional support and orientation for account managers in the Public & Healthcare area, in particular in complex customer, tender and offer processes. Promoting knowledge transfer, best-practice sharing, structured account planning and a uniform distribution procedure in the sense of One Conscia.

Multiannual successful experience in B2B sales, ideally in the IT, network, security, cloud, collaboration or managed services environment. Found experience in the public and/or healthcare segment, e.g. with contractors, municipal institutions, state or municipal IT service providers, clinics, hospital associations, healthcare providers or universities. Very good understanding of complex IT solutions, digital transformation, IT security, resilience requirements and consulting-intensive sales processes. Good understanding of the Cisco portfolio in Enterprise Networking, Security, Collaboration, Data Center, Cloud Integration and Services. Experience with tenders, framework contracts, award processes, longer decision cycles and multi-stage stakeholder structures. Ideally existing network in the public and healthcare environment as well as experience in cooperation with relevant manufacturers and partners. Experience in Alliance Management or in structured cooperation with strategic manufacturers and partners, ideally with Cisco, including joint account, pipeline and campaign planning. Impressed ability to analyze customer needs, develop strategic solutions and target internal expert teams. experience in professional leadership, mentoring, coaching or lateral control of colleagues is advantageous; Alternatively, you bring the willingness to further develop yourself into this role. High self-responsibility, entrepreneurial thinking, liability and a good sense for sensitive customer environments with high social relevance. Safe handling of CRM systems, forecasting, pipeline control, account planning and distribution key figures. Very good knowledge of German and good English in word and writing. Perspective professional leadership in this role The role offers the opportunity to take over professional management responsibility in the field of Public & Healthcare. The focus is on the sales orientation, support and further development of colleagues. You develop into the Sparring partner for complex customer, tender and award issues, increasingly supporting the prioritization of, strengthens a structured account opportunities planning and promotes uniform procedures in the team. You actively contribute your market knowledge to the development of use cases, campaigns, customer languages and reference stories. Disciplinary responsibility is not linked to this role unless expressly agreed separately.

A responsible senior role with design space in a strategically important growth area of Conscia Germany. The opportunity to help secure digital infrastructures for customers with high social relevance – from public institutions to health organisations. A professional, collegial environment with high technical expertise and close cooperation between Sales, Presales, Consulting, Service Delivery, Customer Success and partners. Exciting topics related to networking, cybersecurity, collaboration, cloud, managed services, lifecycle management and digital resilience. The opportunity to actively participate in public and healthcare campaigns, customer events, manufacturer initiatives and strategic market approaches. Hybrid work, modern tools and an environment where ownership, reliability, teaming and impact count. .