Lead Solution Architect Consumer Data & CRM Ecosystem (m/w/d)

Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn't just apply to our products and services, but so drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home. Lead Solution Architect Consumer Data & CRM Ecosystem (m/f/d) BSH Hausgeräte GmbH | Full time | Munich

You will be working in an exciting, international environment and contributing personally to the company's success. Challenging tasks and projects await you, seeking as Architecture Governance & Design: align requirements with the target architecture & capability map and sure a lean & impactful CRM Ecosystem CRM Strategy: Partner with stakeholders to optimize CRM strategies and related solution landscape and stay updated on industry standards Data Management: Develop strategies for customer data integration and governance, guarantee quality, privacy and compliance Integration management: ensure proper information architecture and data exchange for Account and IoT data within IT Ecosystem Solution Design: Design scalable CRM & marketing solutions for (B2)B2C and functional lead to department's solution architects

Bachelor's degree in Computer Science, IT, Marketing, Associated field; a master's degree is preferred Proven experience as a Solution Architect in CRM marketing, consumer data and analytics area within a bigger context Familiarity with CRM platforms (e.g. SAP-SMC, SAP-CDP/CDC, MS Dynamics, Sprinklr) and analytics tools (e.g. Adobe Analytics, SAP-SAC/BW) Strong analytical, communication and interpersonal skills as well as knowledge of data privacy regulations (e.g., GDPR, CCPA)

Flexible working time models that adapt to current life situation (e.g. mobile working, part-time, job sharing, sabbatical) Promotion of professional and personal development at BSH's internal Global Learning Campus Attractive company pension plan financed by the employer JOBV1_EN