Customer service representative specializing in invoice processing in telephone-based motor vehicle claims management (m/f/d)

Documentation of damages in our own damage system as well as regulation of invoices from damages of the auto-protection insurance Care and processing of complex payment and booking processes in the damage system Communication with contracting entities as part of a proper audit Telephone and written support of customers after a car crash Recording, testing and processing of claims Organisation and coordination of assistance services, such as commissioning of our national and international network partners for vehicle assistance, car trains or car carriers, workshops, vehicle maintenance, further and return by train, aeroplane or taxi, accident replacement vehicle and vehicle retrieval into their home country Complete settlement of damage after an accident from reception to completion incl. Car repair offers, car use failure and repair releases Ensuring high service and quality orientation

Experience in the commercial and/or service sectors. You can also enjoy professional or cross-enterprises, such as catering, hotel, crafts or self-employment, which are looking for a new challenge. In addition, you ideally have completed training and Basic knowledge and safe handling of numbers Communication and organizational strength and helpfulness and empathy reliable knowledge of German and English in word and writing Flexibility and readiness for a well-organized shift service also on holidays and weekends good computer skills in common Microsoft programs

In addition to a crisis-proof workplace in the form of an indefinite contract, you expect: a future-oriented company of the Sparkassen financial group with a collegial working atmosphere in a dedicated and reliable team mobile work opportunities in the home office for the reconciliation of family and work a holiday claim of 30 days and an attractive remuneration with 13 full salaries numerous internal & external career programs for personal and professional further development as well as intensive training and training by own training experts extensive social benefits and pleasant extras, such as occupational pensions, asset-effective services, a discounted legal protection insurance, free supply with water & hot drinks, a monthly fare grant, bike leasing offer, fitness studio discounts, a company social consultation, diverse sports activities in our company sports community, summer party & team events and a lot more... our list is long. There's something for you too! And of course, colleagues are also looking forward to you! !