VGH Versicherungen | Germany | 30xxx Hannover | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Business Analyst Contract and Customer Service (m/f/d)
The VGH insurance companies are looking for a committed and qualified person at the next possible time Business Analyst (m/w/d) Entry date: 01.04.2026 Employer: VGH Insurance Location: Hannover Find your professional home with us. With over 1.8 million private and corporate customers, the VGH is the largest regional insurer in Lower Saxony. We offer you exciting tasks, great development opportunities and a safe workplace. .
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Your tasks • Your profile • What we offer
The VGH insurance companies are looking for a committed and qualified person at the next possible time Business Analyst (m/w/d) Entry date: 01.04.2026 Employer: VGH Insurance Location: Hannover Find your professional home with us. With over 1.8 million private and corporate customers, the VGH is the largest regional insurer in Lower Saxony. We offer you exciting tasks, great development opportunities and a safe workplace.
Coordination of the new and further development of customer-oriented processes for the decentralised operating areas including the Directorate Cooperation and management of internal and company-wide projects in the classic and agile environment Development, validation and implementation of requirements in cooperation with process managers, IT and other interfaces Creation of concepts, safeguarding decision-making and subsequent coordination of implementation Transformation of technical requirements in concrete solutions and coordination with developers Accompanying the sales processes from requirement to development, testing to technical acceptance in cooperation with specialist and IT fields Working in the creation, analysis and fulfillment of Service Level Agreements Participation and management of optimization projects and workshops
Completed studies (BWL, VWL or Business Informatics) or comparable qualification Multiannual professional experience with comparable responsibility, ideally in the insurance environment Ideally certifications and practical experience in Lean and Six Sigma Knowledge of the technical analysis of sales processes, especially in the agile environment Very good German knowledge (at least C1) Ability to explain complex relationships in a comprehensible way and convince stakeholders of solutions High readiness to actively accompany change processes and the ability to guide others Impressed conflictability and enforcement and team orientation
Proportional home office (60%), modern jobs and agile working methods Attractive remuneration with 14,25 salaries Participation in Hansefit and diverse business sports Flexible working time models without core time Comprehensive continuing and continuing training Very good restaurant Financial support for the German ticket Occupational pensions and benefits Possibility to convert special payments into leisure Cycling leasing Beneficiary insurance conditions
Location
 | VGH Versicherungen | |
| 30159 Hannover | ||
| Germany |
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