EDEKA ZENTRALE Stiftung & Co. KG | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 10.07.2026 on stepstone.de
(Senior) UX Researcher (m/f/d)
The coordination of the EDEKA strategy takes place at the Hamburg EDEKA headquarters. It controls the national goods business as well as the successful campaign “We Love Food” and gives a wide range of impulses to achieve cross-linked goals. With the subsidiary net brand discount, it also sets successful accents in the discount business. EDEKA generated sales of 77.3 billion in 2025 with around 10,900 markets and around 417,500 employees. Euro. With around 20,900 trainees, EDEKA is one of the leading trainers in Germany.
Great digital products are created where real user needs meet data-based decisions. For the EDEKA ZENTRALE Stiftung & Co. KG at the Hamburg location, we are looking for a Senior UX Researcher (m/w/d) for the Digital Marketing, CRM & Analytics division at the next possible time. In this role, you actively shape the future of our digital products and establish user research as a strategic success factor in product development. You gain valuable insights into the behaviour, the needs and expectations of our users:include and ensure that these are consistent in the further development of our app and web offerings. Together with Product Management, Design, Analytics and Development, you can create the basis for user-centric and data-based decisions. .
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Your tasks • Your profile • What we offer
Building and continuous development of a holistic user research practice within the digital product development Conception, planning, implementation and moderation of qualitative and quantitative research studies along the entire product life cycle Analysis, synthesis and comprehensible preparation of research results and derivation of concrete recommendations for action for product, UX and business Advising product management, product design, development and other stakeholders in selecting suitable research methods and interpreting knowledge Establishing scalable research processes, standards and methods for the sustainable anchoring of user research in the company Integration of user research into agile product development processes and promotion of a user-centric product culture Development of tracking concepts as well as planning, monitoring and evaluation of A/B tests and data-based validation methods Construction and maintenance of a central research documentation to make knowledge accessible and usable across organisations Close cooperation with Product Design, Product Management, Analytics and Development to continuously optimize our digital products and services
Successfully completed studies in the field of psychology, human-computer interaction, user experience, social sciences or a comparable qualification Multiannual professional experience in the field of user research, UX Research or in a comparable function – ideally in the environment of digital products, e-commerce or platform business models Knowledge of qualitative and quantitative research methods and their targeted application Experience in the planning, implementation and evaluation of user studies along various phases of product development Very good understanding of data-driven product development and experience with tracking concepts, analytics and A/B testing Know-how in the development and development of research processes, standards and methods Experience in cooperation with agile product teams and interdisciplinary stakeholders Impressed analytical, strategic and conceptual skills and the ability to translate complex relationships into clear recommendations for action High communication and moderation skills as well as the ability to gain different stakeholders for user-centric decisions Self-employed, structured and result-oriented working methods with high quality standards Flowing German knowledge in word and writing (at least C1 level)
A safe workplace in a very successful trading company based in Hamburg, City Nord We offer flexible working hours, the opportunity to participate in mobile work and 30 days vacation Individual training opportunities and career opportunities are guaranteed by our internal development programs A freshly cooked lunch awaits you daily in our canteen at attractive prices A performance-oriented compensation package and a variety of other benefits, such as fitness studio, concierge service, grant to the German ticket, service bike, advantages for numerous partner companies or company pensions are of course for us In addition, we also offer comprehensive and award-winning health management
Location
 | EDEKA ZENTRALE Stiftung & Co. KG | |
| New-York-Ring 6, 22297 Hamburg | ||
| Germany |
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