Deputy Branch Manager Sales & Customer Service – Full-time | Karlsruhe (m/f/d)

The egf Manufaktur in Pforzheim has always been synonymous with innovative strength, patented processing techniques and true goldsmithing technology. Today we are among the leading companies in the field of ring production. Our 200 employees produce wedding rings, engagement rings and memoir rings every day with great attention to detail and craftsmanship. Because sometimes there are not many words to say great things. Senior Account Manager (m/w/d) – Full-time | Karlsruhe in Karlsruhe

Support of branch management in the organisation and management of daily business Deputy leadership, support and motivation of the sales team Professional and individual customer advice and sale of high-quality jewellery products, in particular wedding rings and individual productions Care of our customers in personal and telephone contact Processing and tracking of customer orders and maintenance of customer data Planning and implementation of sales promotion measures Preparation and participation in wedding fairs and presentation of our products Ensuring an attractive and high-quality product presentation in the showroom Takeover of organisational and administrative tasks in daily business Close cooperation with the team at the Karlsruhe site and the egf-Stammsitz in Pforzheim Full-time job with head office in Karlsruhe

Completed commercial training or comparable qualification Multiannual professional experience in retail, sales, sales or customer consulting Ideally first experience in a leadership, team management or deputy management function Embossed customer and service orientation as well as joy in active sales Interest in jewelry, wedding rings, design and wedding industry Communication strength, sovereign appearance and joy in cooperation with people Structured, independent and reliable operation Organisational skills, responsibility and team skills Safe handling of popular digital applications Very good knowledge of German in word and writing

We'll bring this to make your daily work even more pleasant: Onboarding Duzen Values Sustainability Company events Team sports Education Development opportunities Pension provision Profit participation Corporate Benefits Recommendation programme Health insurance Massages E-Bike & bicycle leasing