Landeshauptstadt Stuttgart | Germany | 70xxx Stuttgart | Permanent position | Part time - flexible / Full time / Home office | Published since: 02.04.2026 on stepstone.de
Service-Desk-Spezialist/-in (m/f/d)
Service-Desk-Specialist (m/w/d) We are looking for you for the School Administration Office of the Landeshauptstadt Stuttgart. The place shall be occupied without delay. With more than 1,000 employees, the school administration office fulfills all the school support tasks for the approximately 150 urban schools of all kinds. We create the framework conditions for a future-oriented Stuttgart school landscape and ensure a high-quality school offer. The IT-Competence Center Schools is the operator of educational school IT and central IT service providers for urban schools. In the coming years, the comprehensive digitalization of all Stuttgart schools is to be promoted. An important role here is the supervision of the schools' hardware and software as well as the administration of the school administration office by the Service Desk. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Acceptance (telephone, email, digital workplace) as well as processing and forwarding of incidents and service requests with BMC Helix First and management of Incidents (1st and 2nd levels) for hardware and software in the Windows and Office environment, ASV-BW and HCL Notes by remote support in the management network First Solution and Processing of Incidents and Inquiries (1st and 2nd levels) in the Apple Management Solutions Jamf Pro and Apple School Manager Administration of mobile devices in MDM solutions Administration and Data Care in BMC Helix, HCL Notes, Windows Active Directory Support in the development, documentation and maintenance of internal processes A change or addition of the task area is reserved.
A completed university degree in the field of computer science or in a comparable degree course Applicants with a completed training in the IT sector (e.g. specialist informatics or comparable) and with relevant professional experience are also considered in principle. Good knowledge of hardware and software as well as network technology Knowledge and professional experience with Windows Server Active Directory, in managing mobile devices in an MDM and knowledge of ITIL are desirable Own-sponsored and result-oriented work as well as the ability and interest to work in changing tasks with IT reference Empathy for the concerns of the user circle, communication strength, rhetorical skills and team skills Very good knowledge of German in word and writing
Because security and appreciation count: a future-proof workplace, occupational pensions and special payment of the year, Stuttgart allowance for employees, attractive staff housing in the city area of Stuttgart Work-Life-Balance: flexible working time models and the possibility to work in part on a mobile or home office, health management and sports Growing together: personal and professional development through our EducationCampus Environmentally friendly: a grant to the German ticket, the bicycle leasing offer ''StuttRad'' Small extras that make big: discounted lunch, discounts and offers about corporate benefits We offer you a place in paygroup 10 TVöD. .
Contact
 | Landeshauptstadt Stuttgart | |
| 70178 Stuttgart | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad