Wehner Logistics GmbH & Co. KG | Germany | 40xxx Langenfeld | Permanent position | Full time | Published since: 18.09.2026 on stepstone.de
Fulfillment Agent / Project Manager / Customer Manager E-Commerce (m/f/d)
Noerpel Group – with an annual turnover of over 710 million euros, we are one of the leading logistics service providers in southern Germany and export leaders in Europe. As a family business with over a hundred years of tradition, we know that this success is not about. Our success base forms our around 3,700 employees, who inspire our customers with comprehensive know-how and great passion – we are proud of this! Become part of our strong team and as a Fulfillment Agent / Project Manager:in / Customer Manager:in E-Commerce (m/w/d). You are communicative, organized and want to take responsibility for well-known customers? Then you become part of our team and together with us design efficient filling processes along the entire supply chain. As a fulfillment agent, you are the central interface between our customers, the operating areas and our partners. They are responsible for a defined customer group and ensure a smooth implementation of the agreed services. .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Operational support and development of a customer portfolio Ensuring the contractually agreed service and performance standards Control, monitoring and optimization of customer processes in the fulfillment environment Contact person for customer requests, complaints and escalations Creation and analysis of key figures, reporting and evaluations Support for projects and implementation of process improvements Close cooperation with warehouse, transport, sales and billing Participation in the onboarding of new customers: master data management and maintenance of customer-relevant information in the systems Preparation of price and costing bases
Successfully completed commercial training, ideally as a merchant (m/w/d) in the field of forwarding and logistics services or e-commerce First to multi-year professional experience in customer management, fulfillment or logistics Safe handling of Microsoft Office, especially Excel Analytical thinking and a structured, independent and solution-oriented way of working Impressed customer and service orientation and a quick understanding communication strength and good German in word and writing; English knowledge of advantage Joy of customer contact and process optimization Sovereign appearance, high self-motivation and team skills Organizational and good time management A responsible, reliable and critical personality
As a member of the Noerpel Group, we offer a secure workplace with an unlimited permanent employment contract in a high-growth industry Pleasant free space to take responsibility and actively introduce your own skills Experienced team spirit, flat hierarchies and short decision paths Excellent career opportunities in a strong team of sympathetic colleagues: Attractive benefits, such as an employee bike (bike leasing) Free parking Internal training and career planning (Noerpel NextGen Academy) Numerous discounts on leisure activities, events and online shops through our corporate fitness platform
Location
 | Wehner Logistics GmbH & Co. KG | |
| 40764 Langenfeld | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad