TARGOBANK | Germany | 48xxx Münster | Permanent position | Part time - flexible / Full time / Home office | Published since: 02.04.2026 on stepstone.de
Customer Service Representative Digital Service Support (online banking and banking app) in Münster (m/f/d)
BANK. This is our claim as an employer. We rely on modern and agile procedures. This means we work together as a team, even if we don't sit in the same place. We inspire our customers with solutions and services that match their lives. We are working on one of our most important goals - a high customer satisfaction. Be part of our strong team. We believe that we can all learn from each other and forward mutual feedback. With us you can bring your diverse facets and strengths. A pronounced duz culture? For us, of course.
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Your tasks • Your profile • What we offer
Your tasksAs the voice of the TARGOBANK, you will process customer orders and inquiries about digital services / technical inquiries about online and app services These include, for example, initial diagnosis and rapid problem solving in hardware and software malfunctions You may also collect malfunction messages and analysing recurring disturbances You support our customers in the installation, installation and use of digital service offers You offer an excellent service and create special customer experiences by taking care of the concerns of our customers Depending on your needs, you communicate with our customers on the phone, by mail and e-mail or via digital channels You design the digital service support for our customers through your own suggestions and ideas for process optimization with For this, you work in the team and communicate proactively with colleagues about technical challenges and possible solutions
Your profileFor you, the human being is at the heart of: You work with our customers and your colleagues in partnership You have a technical affinity and are interested in digital services You can use the German language fluently in word and writing and you can use it in a targeted manner Further language skills are welcomed by us and our customers You see changes as a chance and actively shape You ideally have a completed training or an ongoing study
Flexible work: You can work part of your working hours at home office. Payment: We offer you a competitive salary (entry salary: 2.794,00 EUR gross in full time / 40 hours) Working hours: You have the opportunity to work in full or part-time (from 20 hours a week). Contract: You receive an indefinite contract with 30 holiday days. Pension provision: You will receive an employee-funded occupational pension scheme and many additional benefits. Introduction: We make you fit for your future task with us and work on all important topics for several weeks with the help of our on-site integration teams. Development: You want to evolve? With us you have many possibilities. Your leadership looks with you what you need for your individual development. .
Location
 | TARGOBANK | |
| Münster | ||
| Germany |
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