ARCOTEL HafenCity Dresden | Germany | 01xxx Dresden | Full time | Published since: 19.09.2026 on stepstone.de
Front Office Agent Assistant / 603,00€ Basic (m/f/d)
The moment has finally come and we can't wait! Soon we open the doors of the ARCOTEL AQ and cordially invite you to become part of our team to create an unforgettable experience for our guests together. As a front office agent (all genders), you play a central role in enabling our guests to have a flawless and pleasant stay. In this responsible position, you are the first contact person for our guests and play a key role in providing a first-class customer service experience. If you have an experience in the front office and have a passion for first-class guest service, we cordially invite you to become part of our team and to offer an outstanding service that will delight our guests and make them happy to come back.
Position type: Time/season contract
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Your tasks • Your profile • What we offer
A warm welcome to our guests and efficient handling of check-in and check-out Competent and friendly guest support Careful preparation of arrivals and check of departures Certain cash management and accurate accounting Processing of room requests, cancellations and no-shows Additional Active Sale (Room-Upselling and Cross-Selling in the R&B area)
completed training in the hotel industry and first professional experience in a comparable position; Cross-comers are also welcome Embossed service and team orientation as well as joy in dealing with people Flexibility and professionalism in dealing with stress situations Well-kept appearance and good handling Very good knowledge of German and English in word and writing Good computer skills (MS Office, ideally MEWS)
Location
 | ARCOTEL HafenCity Dresden | |
| Dresden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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