Employee (m/w/d) Fraud Prevention Commerzbank Customer Center

As a technology expert and central customer dialogue center of Commerzbank AG in Duisburg, we are delighted with more than 800 employees of private and entrepreneurial customers (m/w/d) with many sales and services - whether by phone, mail or chat. Digital banking is our focus - we develop new trends for our banking world. Experience a valuable and diverse corporate culture with optimal work-life balance and many benefits. Welcome to the team!

Detection and processing of inadmissible activities in the digital payment transactions of Commerzbank AG Searching and identifying payment patterns in digital banking Analysis and assessment of transaction cases with regard to admissibility Acceptance of telephone and written requests from our customers Work mobile after your successful introduction phase Experience the diversity of our corporate culture as part of the Fraud Detection & Prevention team. Unique personalities are not only appreciated by us, they are part of our success. Look forward to a valuable work culture, optimal work-life balance and many benefits.

First experience in telephone customer support Imprinted Analytical Skills and Quick Opinion Careful, structured and independent functioning High service orientation and decision-making Teamplayer mentality Routinized PC identifiers Flowing German Knowledge in Word and Writing (Level C1)

Unlimited employment contract in a future-oriented company Monthly fixed salary, training time fully remunerated Extensive integration for your optimal start Mobile work Compatibility of Job & Family in full and part-time Good transport & central location at Hbf Ergonomic work & active health management Free drinks and lunch grant Bike leasing programs, reduced VRR ticket & other benefits for employees (m/w/d) After your successful integration phase, you have the opportunity to work on the mobile. More information about this in your interview. JOBV1_EN