Senior Account Manager Voice (m/f/d)

You know the voice market, understand customer needs and recognize the opportunities of new technologies. From modern telecommunication solutions to AI-based voice services and intelligent automation solutions – you advise at eye level and develop long-term customer relationships with real added value. With us, you take responsibility for expanding our voice business and actively contribute your experience in handling innovative, technology-driven communication solutions. Together with a strong team, you are driving forward the further development of our customers and our portfolio. Your tasks: Support, development and acquisition of national and international companies from the telecommunications industry and identification and development of new business potentials in the field of AI-based voice services and innovative communication solutions. Responsible distribution of B2B telephony products (Voice Wholesale, VoIP solutions, added value services) as well as AI-based voice solutions, voice automation and technology-driven services. Strategic advice from existing and new customers to modern communication solutions with a special focus on AI-based voice services, intelligent telephony applications and innovative voice technologies. Independent development, responsibility and presentation of individual solutions as well as offering calculations (including cost determination with distributors and manufacturers as well as coordination and preparation of the contract documents). Regular participation in webinars and product training to continuously develop the know-how in the field of voice, cloud and AI technologies. Observation of market and technology trends in the telecommunications and AI-based communication solutions and deriving corresponding sales approaches. Monitoring sales and margin targets and active management of the sales pipeline to ensure sustainable growth. Presentation of our products, services and solutions for customer, partner and trade fair dates. Creating price lists for customers as well as maintaining and updating supplier price lists. Maintenance of customer data, documentation of sales activities and tracking of opportunities in our CRM system.

Multiannual professional experience in B2B sales with providers, resellers and platform operators for telecommunications services. Detectable successes in the care, development and development of business customers as well as in the solution-oriented distribution of products and services in need of declarations. Good knowledge of the German telecommunications market and a strong technical understanding of modern communication and voice technologies. Experience in handling AI-based voice services or comparable technology-driven communication solutions. Ability to advise customers on innovative voice, automation and AI solutions and to convincingly convey the business value of new technologies. Embossed sales and closing strength (“Hunter mentality”) combined with an independent, structured and targeted working method. High customer orientation, consulting strength and pronounced problem-solving competence. Safe and professional appearance, rhetorical skill as well as negotiation security and sovereign immigration treatment. Extensive interest in technological innovations and the willingness to continuously discuss new developments in the environment of voice and artificial intelligence. Excellent knowledge of German as well as excellent knowledge of English in word and writing. High IT affinity and safe handling of Microsoft 365, CRM systems and digital sales tools. Basic travel readiness for customer, partner and trade fair dates.

independent work: We offer flexible working hours and the ability to work remotely after successful incorporation Security: An unlimited and crisis-proof working relationship Continuing training: Regular continuing and continuing training for your personal and professional development Work-life balance & Fitness: With our grant to the EGYM Wellpass, you will gain access to gyms, swimming pools and digital health apps for a small share of your own – for more movement, relaxation and balance in everyday life Mobility offers: Take advantage of our job ticket for public transport or use our bike leasing program Modern working environment: a dynamic working environment with modern technologies and ergonomics at work Additional services: Attractive salary package, corporate benefits and team events