Your tasks Automation & AI applications

Development and implementation of automation solutions for IT processes

Identification and introduction of suitable AI tools for process optimization in the company

IT support & infrastructure

Takeover of 1st and 2nd level support in the Berlin area

Location technology: Building, maintenance and further development of IT equipment

Ensuring the availability and performance of all IT systems

Acquisition of offers and operational testing of service provider work

Technical implementation of IT onboarding and offboarding

Quality management & documentation

Technical instructions of Junior-Kolleg:innen

Development and maintenance of IT guidelines, process documentation and manuals

Structured ticketing and tracking of requests in the Helpdesk system

Training/experience: Complete study of computer science, an education as a specialist:in for system integration or comparable

Multiannual professional experience in IT and automation

Expertise Knowledge found in Windows Server, Active Directory and Network Technology

Detectable experience in the automation of IT processes (PowerShell, Python, Microsoft Graph API or similar) and detectable knowledge in automation platforms

Knowledge of cloud environments (Microsoft 365 / Azure preferred)

Experience with AI-based tools and their introduction to the corporate context (Claude Code, GitHub copilot or comparable)

Experience with ticket systems and onboarding

First experience in the technical guidance or the incorporation of junior colleagues:

Language skills Very good German knowledge of Word and Writing (C1)

Good knowledge of English

Personal skills Independent, proactive feedback and feedback behavior

Communication strength to service providers, management and the team

Fun on support and work with people

Solution-oriented and structured operation

Analytical thinking

Willingness to continue developing

The knowledge and experience mentioned, describe our wish profile. We would also like to give less experienced candidate: a chance and make them “on-the-job”. Disabled or equalized employees: in the case of the same suitability You are preferably taken into account.

You can look forward to attractive remuneration

occupational pension schemes

Further training and ascent possibilities

Flexible working hours

Homeoffice possibility

flat hierarchies and participation in decision-making processes

modern technical equipment

varied tasks

Donite Card to fulfill your own wishes

Free parking

Use of company cars

sabbatical

Company events

And of course the best team! !