IT Service Desk Employee POS / Cash Register (m/w/d)

Description Welcome to BAUHAUS! BAUHAUS builds on one thing: the use of all employees: both for each other and for each individual customer. Because only with respect, cohesion and passion, it is fun to give everything new every day. We look forward to getting even better together with new talents day by day! Now become part of the BAUHAUS success story in the BAUHAUS Service Center Germany in Mannheim.

As an IT Service Desk employee – POS / Cash (m/w/d) at BAUHAUS's Corporate IT, you are the first contact point for the employees: Primarily, you process customer-oriented in the 1st level of support inquiries about the cash and goods management systems via the ticket system (JIRA) and telephone by receiving, analyzing, qualifying, prioritizing and solving employee requests The processing of general IT support requests can also be part of your task With our 2nd level support, you perform bug analyses and qualify for the transfer of tickets for efficient support processing They maintain and document in the internal knowledge database, support the further development of our processes and know-how, and contribute to IT projects in cases of support.

Professional experience in the field of IT support, helpdesk or IT service desk; also motivated cross-comers: in the trade with interest in the task we like to give a chance Ideally experience as (Stv.) Cash Control / First Cashier / Cashier (m/w/d) Knowledge of goods management and cash register systems and cash register hardware are advantageous Service orientation and joy in the service for the employees:in the BAUHAUS Fachcentren Joy of communication, customer and solution-oriented thinking and acting An independent and careful procedure, technical affinity, a quick understanding and a readiness for continuous training Very good German skills (min. C1) and English skills

There is no application period for this job. She'll only stay written as long as she's open. An attractive task in a family business with personal and professional development opportunities Unlimited working relationship and attractive remuneration A balanced work-life balance, the possibility for day-by-day mobile work and 30 days holiday Attractive location in the heart of the Rhine-Neckar metropolitan area with free parking and a company-owned restaurant Exclusive model for occupational pensions with attractive employer grants Additional services such as asset-effective services and employee benefits via corporate benefits A children's daycare facility with family-friendly care Team and company events as well as shopping benefits through the BAUHAUS employee card JOBV1_EN