Customer Care Clerk (m/w/d)

Are you a communication talent with a passion for excellent customer service? You also keep a cool head in stressful situations and want to use your language skills daily? For our well-known customers in Hamburg, we are looking for a dedicated personality as a specialist customer care (m/w/d) as part of the employee transfer. Become part of a dynamic team and ensure satisfied customers!

Competent telephone and written support by e-mail of multilingual customers for our shops settlement of complaints and special requests Use of our goods management system Safe navigation on our online and eBay shops as well as on other marketplaces Close coordination and cooperation with all relevant specialist departments (e-commerce and online shop management and logistics)

Fun on calling and writing emails Very good knowledge of German and English Multitasking as a matter of course High affinity for online trading and commercial thinking Customer orientation, team skills and flexibility Another foreign language (Italian, Spanish or French)

Remuneration on the basis of the collective agreement (BAP/DGB) Attractive social benefits, for example holiday and Christmas money As a rule, an unlimited contract of employment Good takeover opportunities for our customer companies More than 200 free online courses, e.g. MS-Office and SAP Monthly changing discounts, e.g. in large shipping houses, hotel chains, airlines, fashion houses and many more Use of the Randstad App (requests online, billing available at any time and much more) JOBV1_EN