ING Deutschland | Germany | 90xxx, 60xxx, 65xxx Frankfurt am Main, Nürnberg | Permanent position | Full time / Home office | Published since: 18.09.2026 on stepstone.de
Senior Product Manager Digital Sales (m/f/d)
With around 10 million customers, ING is the third largest private customer bank in Germany. Whoever works at ING doesn't just do a job. Working with us is the chance to make success. How do you succeed? By taking responsibility every day, pursuing ambitious goals together and also evaluating the small contributions. We open the doors to be successful – and you go through.
Senior Product Manager Digital Sales (m/d) at Frankfurt or Nuremberg
You want to rethink banking, create digital customer experiences and take responsibility? Team spirit, openness and communication at eye level are obvious to you and a good work-life balance is for you? Then you are right with us! Join your CV now and shape the future of retail banking in our new Product Area Digital Sales. .
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Your tasks • Your profile • What we offer
Developed with profound experience in requirements engineering and creative design You are a first-class onboarding journey and create intuitive, efficient application processes that convince our customers in retail banking on the whole. In your agile squad, you act as a product owner and focus on customer benefits and effect. You prioritize the backlog, form users stories that inspire, and make sure that ideas are quickly implemented in visible results. Together with product management, specialist departments, IT and Risk, you are bringing innovative projects in the web and app areas to the forefront and assisting nationally and internationally. In doing so, you keep all threads in your hands in the requirement and stakeholder management. With a view to the whole, you keep up with regulatory issues and governance responsibility and combine compliance with the joy of innovation. You analyze existing processes, create potential for improvement and make quality, cost-effectiveness and customer experience measurably better. Through customer feedback and usage data, you recognize what really matters and translate your findings into smart specialist concepts and customer journey maps – in close cooperation with other product owners (POs) and customer journey experts (CJEs). From technical design to realization and testing to introduction You’re driving the entire development cycle of new features and processes with clear guidelines, transparent documentation and meaningful reports to ensure that quality is not just a goal but a standard.
Studies in Economics / Business Informatics, a technical or bank-based training or several years of professional experience in the product area of a bank / FinTechs Multiannual practice as Product Owner with agile working methods (Scrum, Kanban) in a team with high IT content Experience in cooperation with UX/UI designers, developers and data specialists as well as the 2nd Lines Long-standing experience in requirements engineering and data analysis and customer journey mapping Funded know-how in project work and (IT) process management as well as ideally in the business field of digital customer interfaces and banking products Team player with systematic and independent working Ability to think beyond your own horizon and develop sustainable solutions Very good communication skills in German and English
Operating pensions, asset-effective services, free Deutschlandticket & Bike LeasING, operating restaurant Hybrid work model: In addition to work in the office, you can also work on the mobile – as part of operational, legal and regulatory requirements. Individual working time models, Sabbatical, support for care & childcare costs Own budgets for personal development and health plus personal equipment budget for your mobile workplace
Location
![]() | ING Deutschland | |
| 60486 Frankfurt am Main, Nürnberg | ||
| Germany |
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