Inside Sales Representative / Customer Service Representative with Team Coordination (m/f/d)

The egf Manufaktur in Pforzheim has always been synonymous with innovative strength, patented processing techniques and true goldsmithing technology. Today we are among the leading companies in the field of ring production. Our 200 employees produce wedding rings, engagement rings and memoir rings every day with great attention to detail and craftsmanship. Because sometimes there are not many words to say great things. Senior Consultant (m/w/d) at egf in Pforzheim

Independent support of a national and international customer base Recording and handling of orders and voting of delivery dates Creation, processing and tracking of offers Processing of customer requests and complaints Professional coordination of the sales services in the daily business Support of the team in organizational and professional issues Close cooperation with sales, production, purchasing and logistics Participation in customer visits, fairs and optimization of sales and service processes

Closed commercial training, for example as an industrial businessman or merchant/wife for wholesale and foreign trade management Multiannual professional experience in the sales service, customer service or a comparable position Experience in customer support as well as in offering, order and complaint processing Pleasure to operational customer work and professional support of the team First experience in technical coordination of advantage, but no requirement Secure handling of ERP systems and MS Office Embossed customer orientation, communication strength and organizational talent Very good German knowledge and good English skills

We'll bring this to make your daily work even more pleasant: Onboarding Duzen Values Sustainability Company events Team sports Education Development opportunities Pension provision Profit participation Corporate Benefits Recommendation programme Health insurance Massages E-Bike & bicycle leasing