Dispatcher Fault Acceptance (f-m-d)

Welcome to the Hamburger Energiewerken! Our city is at our heart and we are proud to provide the Hamburgers with energy at all times. But we are all about so much more: we are designers and drivers of the Hamburger Energie- und Wärmewende. By 2030 at the latest, we want to generate district heating free of coal, by 2045 to be climate-neutral. Are you ready to pack? Bring your energy and set up our mission – future-proof and as part of an inspiring team. Sounds exciting? Then we'll get you! For our seizure of interference, we are looking for a reliable dispatcher at the earliest possible date, which maintains a cool head in all situations. Telephoneing, coordinating and data-care and analysis will give you pleasure? Then you're right with us.

Telephone interference acceptance and coordination of the interference services in the event of deviations in the control operation of the district heating network Control of personnel deployments for unplanned work at transfer stations, pipeline systems, grid stations and individual production plants Create data-based evaluations and KPIs on technical applications and analysis of technical issues Creating the annual demand planning for resources and performing the following ordering operations in consultation with the purchase Managing the key deposit, granting access rights and maintaining the required key software

Complete training as a technician or master training Reliable and independent operation Basic knowledge of heating, air conditioning and district heating technology is desirable High IT affinity and good MS office as well as SAP-PM / MM knowledge High customer orientation and communication strength Ready-to-use services outside the core working time are sometimes required

Flexibility and work-life balance: We care about the compatibility of work and private life. We offer working hours within a 37-hour week, 30 days vacation and working time accounts.

Security and attractive salary: Secure a future-proof workplace with an attractive salary package including special payments, a fully employee-funded occupational pension and many additional benefits. Depending on the role, you will receive additional supplements for night, Sunday and holiday work, complaint supplements or an external service package.

Mobility Guarantee: Whether by bus or train, bicycle or car – our locations are easily accessible. We also offer a discounted Germany ticket, free parking, bicycle leasing offers and free charging of your e-vehicle.

Training: For you, the entry with us is only the beginning? Design your professional future with our training and development offers.

Design the energy future of tomorrow: We offer you future-oriented tasks and a meaningful job with impact, open communication at all levels, as well as an appreciation of each other.

Health: Stay healthy and benefit from our diverse sports and health services.

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