SERVISCOPE AG | Germany | 18xxx Rostock | Permanent position | Part time - flexible | Published since: 10.03.2026 on stepstone.de
Customer Service Employee Inbound (m/f/d)
We are an innovative banking service provider within the cooperative financial group and employ around 750 employees. As a subsidiary of Atruvia AG, we offer tailor-made solutions for banks and financial service providers in the private and corporate customer business. With our powerful customer service center, we support our partners in all areas of customer business. We take over administrative tasks as well as direct customer contact via telephone, chat and email. .
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Your tasks • Your profile • What we offer
You are the first contact person for our customers on the phone You answer questions about accounts, permissions and payment transactions You make appointments for our bank advisors You care for a friendly and professional customer support You document concerns and process these independently
Don't worry, you don't have to be a banker. Your personality and your motivation are much more important. Joy in dealing with people Friendly and clear communication Service-oriented thinking Reliable and independent operation Very good knowledge of German in word and writing Cross-adapters are also welcome. You work locally at our location in Rostock
Entry fee 17,00 € per hour. Flexible working hours (Mo.–Fr. from 8:00 am to 20:00 pm and a weekend in the month) with free time-sharing, we like to introduce ourselves to your life model. 30 days vacation. Continuous fixation between 20 and 35 hours/week. JobTicket & Bike-Leasing for sustainable mobility. Financial advantages: childcare allowance, occupational pensions & tax-free extras via our voucher card free of charge. Targeted training opportunities for your personal and professional development. A safe workplace with sense and fun A place in a team that really wants you. The chance to make the banking world a little more sympathetic with us. Regular team events & corporate events for a strong community. .
Location
 | SERVISCOPE AG | |
| 18147 Rostock | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad