0Complaint Manager (m/f/d)
corpuls - GS Elektromedizinische Geräte G. Stemple | Germany | 86xxx Kaufering | Permanent position | Full time / Home office | Published since: 18.02.2026 on stepstone.de

Complaint Manager (m/f/d)

Branch: Technical medicine, orthopa... Branch: Technical medicine, orthopaedic and rehabilitation


Since 1982, GS Elektromedizin Geräte GmbH has been developing and manufacturing innovative high-end devices for emergency and intensive medicine. The systems and solutions sold under the name corpuls are in daily use worldwide in over 75 countries. In our company headquarters in Kaufering near Munich, more than 600 hearts are now beating for the highest demands of the life-setters. At corpuls, however, not only innovative products are created, but also successful careers. We are always aware that only those who feel comfortable is motivated and can always be rejoiced. It is therefore important for us to create the appropriate environment for this. .

Your tasks • Your profile • What we offer

You guide quality reviews, bring structure in and make sure that results are achieved efficiently. Data will become insights through you: You work with our error database, test market feedback and analyze trends. Here you filter, evaluate and document relevant information. Complaints are systematically based on methods such as 8D, CAPA, 5‐Why or Ishikawa. You coordinate internal investigations across department boundaries – with technical understanding and the right fingertip feeling. The administration of our feedback tool and communication with international customers are in your hands. In the risk analysis, you enter your know-how: clear, predictive and comprehensible. You test the market and international trends – and make sure that these findings are directly incorporated into the company. You also judge the obligation to report customer complaints and make informed decisions.

A completed technician training (technical, commercial or medical) or a comparable training Basic knowledge of relevant standards and legal requirements in the field of medical devices and related QM systems Practical experience with risk analysis, FMEA and other quality and problem-solving methods Basic medical knowledge At least 3 years of professional experience as a Complaint Manager in the field of medical devices English at level B2; other foreign languages are a plus Be part of our team and bring your passion for quality, analytics and continuous improvement!

In our company headquarters in Kaufering, over 600 hearts are now beating for the highest demands of life-setters from over 75 countries worldwide. At corpuls, however, not only innovative products are created, but also successful careers. We are always aware that only those who feel comfortable is motivated and can always be rejoiced. It is therefore important for us to create the appropriate environment for this. At corpuls you can expect, among other things: Home Office Kindergarten/Kita-geld Occupational pension Cost of travel Inhouse gym Yoga and back training Crisis-proof workplace Muesli bar Sports groups (tennis, climbing, etc.) JobRad Team events Agile Work Health care Modern work equipment Corporate Benefits

Location

ava corpuls - GS Elektromedizinische Geräte G. Stemple
86916  Kaufering
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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