Salesforce Consultant - Service Cloud (f/m/x)

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application silence of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

You will play a crucial role in digital transformation Projects

Ensure project deliverables meet quality standards

Support the development and implementation of Salesforce Service Cloud solutions to build a governance framework and monitor and improve data quality across the enterprise

You will help our business units to establish Salesforce standards and increase the quality level and process consistency

Work close with cross-functional teams, including business users, data owners and IT teams, to ensure technical solutions consider end-2-end processes

A successfully completed studies preferably business informatics, information technology or a technical education in informatics, paired with a passion for service processes, master data and data quality

At least 5 years relevant professional experience, experience in a consultant role is a plus

Experience in the Salesforce Service Cloud and the corresponding processes

Knowledge in SAP Material Master Data is a plus

Strong understanding of the Salesforce Service Cloud and system architecture

The ability to structure and develop your own frameworks and communicate them in a structured and easy-to-grasp way

A natural interest in state-of-the-art technological developments and a good understanding of the technical success of data-driven products and services

A proven track record of agile project experience and agile project management success stories

Been part of a Salesforce project end-to-end

Excellent English and German skills

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