Daimler Truck AG | Germany | 70xxx Leinfelden-Echterdingen | Practical training | Full time | Published since: 27.07.2026 on stepstone.de
Internship in Sales Mercedes-Benz Truck / Customer Experience Management (CX) from September/October 2026
At Daimler Truck, we are changing the transport system of today and jointly achieve real effect. We take responsibility worldwide and work together as a global team. We are driving our progress and success together – each: at Daimler Truck makes the difference. Together we want to reduce our carbon footprint, increase safety on and off the road, develop smarter technologies and attractive financial solutions. All this is essential to achieve our goal – for all those who move the world. Become part of our global team: You make the difference – YOU MAKE US Do you want to actively contribute to developing the customer experience at Mercedes-Benz Trucks? Then you're right with us. In customer experience management, we analyze customer feedback along the customer journey worldwide, identify areas of action and develop measures that sustainably strengthen the satisfaction and loyalty of our customers. We are increasingly using AI-based analysis methods to efficiently evaluate customer comments, identify relevant trends and mood images and derive valuable recommendations for action. During your six-month internship, you work in an international environment, perform exciting tasks with high self-responsibility and gain valuable experience at the interface of sales, customer management, market research and data-driven analysis procedures. This gives you the opportunity to actively participate in the further development of modern customer experience instruments and to get to know innovative approaches to the use of artificial intelligence in customer feedback management. .
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Your tasks • Your profile • What we offer
Support for the strategic development of customer experience management at Mercedes-Benz Trucks Analysis of international customer satisfaction data and deriving potential for improvement for the markets Working with the introduction of AI-based methods for evaluating customer feedback and free text comments Support in managing external agencies and service providers Creating meaningful management and board presentations for central management bodies Self-employed realization of clearly defined CX project volumes in connection with experts in the fields of sales and service Conception, organisation and implementation of international workshops and events with CX responsible for the markets
Course: Economics, International Business, Marketing or a comparable degree programme Interest in sales, customer experience management, customer satisfaction/locality Affinity for the commercial vehicle industry and for the Mercedes-Benz brand, practical experience in the automotive industry desirable Good knowledge of German and English Good MS Office knowledge High readiness, well-structured approach and pronounced analytical and conceptual skills Team and communication skills Self-employed and well-organized work Place of use is Leinfelden-Echterdingen
An exciting and varied activity in a dynamic environment The opportunity to participate independently in projects and introduce your ideas An attractive remuneration and flexible working hours Insights into the working world of a leading company in the commercial vehicle industry Participation and participation in exciting exchange and network formats of the multi-site student @ Daimler Truck Network
Contact
 | Daimler Truck AG | |
| Daimlerstr. 10/15, 70771 Leinfelden-Echterdingen | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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