ITSC GmbH | Germany | 30xxx Hannover | Permanent position | Part time - flexible / Full time / Home office | Published since: 08.05.2026 on stepstone.de
Team Leader DMS Production (m/f/d)
We shape the digital future of health care and constantly develop unique innovative solutions for our customers, legal health insurance. This digital pioneering spirit makes us a leading service company in the healthcare industry. With us, the ideas and personalities of our over 350 employees are the first. We are convinced that if you do what you love, you do it right well. To strengthen our DMS production team, we are looking for a new location at Hannover Teamleiter (m/w/d) Our DMS division provides in-box and digitization services to our customers in daily operation. In addition, we support solutions for our customers, including document archives, which take over the work management within health insurance companies. Our USP is a deep integration into specialist healthcare systems. As a central hub for documents of all kinds, we provide our customers with the right information at the right time, start dark processing processes and create transparency for our customers. .
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Your tasks • Your profile • What we offer
You plan to use the employees of an assigned team in terms of capacity, utilisation and efficiency in consultation with the department management (including holiday planning and preparation and implementation of personnel measures) You guide, motivate, judge and develop your team's employees (including through regular feedback talks) You ensure quality control and process control and initiate countermeasures in case of deviations You are responsible for customer communication (including in difficult and/or critical matters) and take over the subproject management during the acquisition of new customers You create and rework work instructions in consultation with the department manager You create and monitor tickets for technical errors and adjustment needs In case of need, you work with day-to-day operations
A successfully completed commercial vocational training as well as relevant practical experience relevant to tasks in the above-mentioned field Knowledge of business relationships and experience in the production of business analysis Management experiences as well as experience in personnel deployment planning and ideally in handling support requests Teamability and a conscientious and structured way of working and a very pronounced sense of responsibility proactive customer communication is not a new country for you
Own design spaces and the opportunity to contribute to a sustainable improvement of health care with your ideas. A motivated and open team and regular ITSC events Professional onboarding accompanied by sponsors for a good start in ITSC Experienced work-life balance through flexible working time models (lead time without core work time, leisure compensation, part-time opportunities, home office) A regular offer in the context of occupational health management (e.g. Hansefit) Seminar offers (internal and external) on your personal and professional development 30 days of annual holiday, additionally free on Christmas Eve and New Year's Eve Attractive occupational retirement provision with employer subsidy Extended payment in case of illness Attractive leasing offers for private use (e.g. Job Wheel) and interesting discount advantages at over 800 top brands (Corporate Benefits) Up to 50% grant to the German ticket and private parking
Location
 | ITSC GmbH | |
| 30659 Hannover | ||
| Germany |
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