Faber-Castell Aktiengesellschaft | Germany | 90xxx Stein | Permanent position | Full time / Home office | Published since: 24.03.2026 on stepstone.de
Specialist First Level Support CIT (m/f/d)
Facts and figures: 1761 founded since 9 generations with around 2.3 billion Lead and colour pencils per year, we are the most important and oldest producers of wood-based materials in the world. 6.500 employees are active worldwide, Faber-Castell is represented in over 120 countries. We cover 87% of global energy needs by renewable energy In addition to our Social Charter, we are committed to equal opportunities, equal treatment and the ban on work in the world. Our vision is to free creative skills and to inspect other customers with our products. For our Faber-Castell Aktiengesellschaft in Stein we are now looking for a Specialist First Level Support CIT (all genders). .
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Your tasks • Your profile • What we offer
First contact point for our employees on IT issues and technical challenges (first-level support) Analysis and solution of hardware and software problems setup, configuration and support of clients, printers and mobile devices Documentation of disruptions and sustainable solutions in our ticket system Support for IT roll-outs, system launches and smaller projects Management and maintenance of our IT assets and equipment Ensuring a stable and smooth IT work environment for our employees
Good knowledge of Windows operating systems and a secure technical understanding in the client environment Structured, careful and solution-oriented way of working in the analysis of IT problems Impressed service orientation and joy in supporting colleagues on technical issues Clear and valuable communication in dealing with different contact persons Very good knowledge of German and good English in word and writing
Hybrid work Green working environment and canteen Flexible working times Own nativity Attractive discounts for employees
Location
 | Faber-Castell Aktiengesellschaft | |
| 90547 Stein | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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