Martens & Prahl Gruppe | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 03.08.2026 on stepstone.de
Customer Service Representative for Personal Insurance (m/f/d)
As part of the Martens & Prahl Group, we are part of a strong network of over 90 medium-sized insurance brokers in Germany. For more than 100 years, the values have been trust, respect and sense of responsibility for our daily actions. As one of the leading insurance brokers in the region, we serve nationwide demanding private, commercial and industrial customers – personally, independently and solution-oriented. To strengthen our team, we are looking for you as a customer advisor: in private customers (m/w/d). Look forward to a variety of tasks, a modern working environment and a diverse team that really lives together. .
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Your tasks • Your profile • What we offer
Individually responsible support and advice of our private customers in all insurance issues in the internal and external services Creation of individual offers and tenders Correspondence with customers and insurance companies Telephone and written customer support – without acquisition or sales printing Maintenance of customer data and documents in our broker administration programs and online portals
Senior Account Manager (m/w/d) Professional experience in an insurance broker or insurance company Joy & Motivation at Personal Customer Consulting Structured, independent working and team spirit and flexibility
Indefinite permanent employment 30 days of year Flexible working hours in the sliding time model (40-hour week, parttime from at least 25 hours possible) Takeover of full costs for a Germany ticket Grant to an EGYM Wellpass Membership Mobile work on up to two freely selectable days per week Individual onboarding and incorporation by an experienced team Modern, bright office rooms in central location with very good access to public transport Free drinks such as coffee, tea and soft drinks Regular team event like afterworks, summer festival and much more promote the community
Individual continuing and continuing training opportunities through our own MARTENS & PRAHL Academy
Location
 | Martens & Prahl Gruppe | |
| 20097 Hamburg | ||
| Germany |
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