IT Consultant (m/w/d)

As a provider of efficient planning and disposition solutions, INIT Mobility Software Solutions GmbH supports transport companies around the world in the efficient handling of their operating processes around the planning of timetables, processes and services as well as in the disposition of drivers. Shaping the Future of Mobility – together! Together, we are making an important contribution to the future of mobility and shaping the public transport of people tomorrow. Sounds interesting? Learn more on our homepage. IT Consultant (m/w/d) INIT Mobility Software Solutions in Karlsruhe or Hamburg

Being very close to the customer and achieving success together. You are the contact person in our customers in the project environment, both during and after successful system implementation. Your focus will be on the MOBILE-PLAN planning and data management system, the MOBILE-PERDIS MRP system or the MOBILE-DMS MRP management system You identify and specify new requirements on the customer side and on the market and advise in various topics such as optimisation, e-mobility or driving and rest periods As a specialistin for our software solutions, you take complex trouble tickets that are passed on from our 1st & 2nd level support to you You will ensure the documentation of all necessary information in the JIRA ticket system, you will investigate, analyze and correct software errors and deliver independent software(-updates) or Change Requests from You act as a proactive interface to technical departments for the clarification of questions, feasibility and technical implementations and accompanied sales activities for targeted customer support

You've completed a training as a professional informant, a study in the IT field, or your skills are suitable for practical (vocational) experience You could already gain relevant experience in 3rd level support Knowledge of how to use databases (e.g. Oracle, SQL) and basic knowledge of object-oriented programming Interest and joy in public transport, possibly even experience in the operational process Communication in German and English is part of everyday life for you, ideally you bring French knowledge with you In addition, you are interested in experiencing the results of your work on occasional travel to our international projects live

Flexible working hours and option “Mobile Office” 30 days holiday and possibility to 5 additional days ''Flexi holiday'' Additional financial services for, inter alia, driving costs and childcare Current smartphone (Android/iOS) for professional and private use