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Randstad Deutschland GmbH & Co. KG | Germany | Bamberg | Published since: 24.04.2025 on stepstone.de

IT-Supporter (m/w/d)


If you think about a professional restart, we should talk! Our subsidiary Randstad professional solutions currently has an exciting position as an employee at the IT-Helpdesk in a business partner from the IT industry at the Bamberg site. A variety of tasks, an appraisal working atmosphere and attractive benefits await you – the whole in an indefinite setting directly with the customer. Sounds good? We look forward to your online application. Equal opportunities is a big concern for us – applicants with a disability are welcome to us! JOBV1_EN

* After clicking the 'Read more' button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the 'Translation' button.

If you think about a professional restart, we should talk! Our subsidiary Randstad professional solutions currently has an exciting position as an employee at the IT-Helpdesk in a business partner from the IT industry at the Bamberg site. A variety of tasks, an appraisal working atmosphere and attractive benefits await you – the whole in an indefinite setting directly with the customer. Sounds good? We look forward to your online application. Equal opportunities is a big concern for us – applicants with a disability are welcome to us!

troubleshooting and service requests by ticket system, telephone or email Qualification, analysis and timely improvement of incoming IT posts Installation, configuration and commissioning of client systems in the medical environment Proper setup or dismantling as well as removal of client systems Creation of documentation and maintenance of the knowledge database Administrative routine activities, e.g. granting permissions, software rollouts and refueling Support of IT software and IT hardware products Support in project work

Successfully completed training Professional experience in 1st and 2nd level support for hardware and software disorders desirable Safe handling of Microsoft operating systems (from Windows 7) and Microsoft Office (from 2010) Good knowledge of current terminals in the client server area, such as desktop PCs, thin clients, notebooks and mobile devices Experience with ticket systems desirable, especially OTRS or KIX Ideally experience with remote maintenance systems High IT affinity and technical understanding Excellent German knowledge in word and writing, English knowledge of advantage A high level of initiative, commitment, flexibility and team capacity Above-average communication capability and pronounced service orientation

Fast and smooth placement in a fixed position directly with our customers Numerous direct contacts to personnel decision-makers Evaluating and trusting support throughout the conciliation process Trustful coaching and consulting at eye level Attractive, performance-oriented remuneration JOBV1_EN

Company location

Location

ava Randstad Deutschland GmbH & Co. KG
37115  Bamberg
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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