Front Office Manager - ''The Frontman''*

About NOVUM HOSPITALITY With over 150 hotels (incl. secured pipeline) and more than 20,000 hotel rooms at over 60 locations in Europe, NOVUM Hospitality is one of the largest owner-operated hotel groups in Europe. Founded in 1988, the Hamburg company has become a leading player in the hotel industry under the leadership of Chief Executive Officer & Owner David Etmenan and is known for its diversity of centrally located accommodation in the Midscale and Upper Midscale segment. The signing of a cooperation agreement with IHG Hotels & Resorts in April 2024 makes NOVUM Hospitality one of IHG's largest global franchise partners. The partnership includes the launch of the Co-Brands Holiday Inn – the niu and the conversion of the other NOVUM Hospitality brands. Yggotel, Select Hotels and Novum Hotels are integrated into the brand world of the IHG brand Garner. acora Living the City converts to IHG Extended-Stay-Marke Candlewood Suites. For both brands, this means the Europe debut in the future. www.novum-hospitality.com

Great visions need strong personalities. Complete our team and actively shape one of the most innovative family-run hotel groups.

Be part of a team where your know-how counts and trusts your personality. With us, openness, cooperation and continuous further development are made great.

You feel at the front office at home and love to welcome guests, answer them questions and make a great stay possible. You take the service planning for your team and create the interface to hotel management. You are happy to share your knowledge with your employees and do not only training them during onboarding, but continuously. You ensure compliance with the standards in the department and create an important key position for communication with the other departments of the hotel.

Your character is based on inspiration, sovereignty, team spirit and sustainable thinking. Here you are world-famous, wortgewandte and a host of full heart. In addition, the following features characterize: Multiannual experience at the front office • Leadership • Welcomement • Empathy • Intercultural competence • Engagement

NOVUM Hospitality – A family business with heart

Benefit from attractive employee rates – valid for the hotels of our group as well as the entire IHG world with over 6,000 hotels. As a team we live our values and want to offer our guests and partners more than just hospitality: a real home on time.

Freedom: We create an atmosphere in which every person may be as he is.

Respect: We meet all people with respect and appreciation.

Honesty: Together we create an environment in which openness is of course.

Unconditional love: Our company grows with heart blood and passion.

*The job description does not mean the male variant, but stands for the gender-neutral designation of the profession. Welcome are people regardless of gender, origin, sexual orientation and religion. .