Sales Service Employee (m/f/d)

You are the first contact person for our national and international customers - competent, service-oriented and friendly by phone and email Own-sponsored disposition and handling of customer orders in close cooperation with internal interfaces Creation of shipping documents, invoices and credits as part of our order processing Maintenance and updating of customer master files Coordination and monitoring of delivery dates to ensure a smooth process Treatment of complaints with a solution-oriented view

You have successfully completed training on wholesale and foreign trade, forwarding or industrial business (m/w/x) Multiannual professional experience in the sales service or in a comparable position Ideally experience in export business as well as handling shipping and customs documents You work absolutely customer and service oriented Your personality is characterized by a dedicated and independent way of working, moreover you are team-ready and highly responsible You master the German, English and French language in word and writing You have advanced knowledge of Microsoft Office applications

We offer you a safe workplace! - Look forward to an indefinite contract Work-Life-Balance is important to us and therefore we offer you 30 days holiday plus work-free days on Christmas Eve and New Year's Eve and flexible working hours 13,65 monthly salaries for fair remuneration according to standard tariff plus Special benefits Exciting and varied activities in a modern, steadily growing owner-managed company with short decision-making paths Intensive incorporation Family and open coexistence, flat hierarchies and flexible structures Free staff parking Free drinks and large breaks Offers for occupational retirement provision JobRad Employee discounts at Corporate Benefits