Hotel Palace Berlin | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time | Published since: 01.07.2026 on stepstone.de
Shift Supervisor Front Office (m/f/d)
In the middle of the City West, between Ku'damm, KaDeWe and the Memorial Church, the privately run business hotel offers all the comforts you expect from a “Leading Hotel of the World”. The Hotel Palace Berlin has 238 modern rooms and 40 luxurious suites, an exclusive club lounge, a special bar concept at the House of Gin, the Sous-vide Restaurant beef 45, a cozy lobby lounge and the 800 m2 Palace Spa & Fitness Berlin with fitness area, pool and sauna. There are 18 rooms with a capacity of up to 1,000 people available on 2,600 square metres of event space. Our catering team performs out-of-home events with lots of experience, professionalism and excellent quality for up to 1,500 people. Individual and personal service, unique quality standards, national and international clientele, passion for the profession – make your new job a special experience together with us.
Type of employment: Full time
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Your tasks • Your profile • What we offer
you are the link between Front Office Manager and the Front Office Team Make sure that the front office ensures a prompt and courteous service and the absolute satisfaction of the guests Check-in of guests arriving and check-out of guests departing according to the standard You have a solid knowledge of all the important tasks in the cash register area (increase of cheques and foreign exchange, cash billing, control and booking of the waiter bills etc.) You receive guest complaints, process them immediately and ensure the fastest possible satisfaction of the guests first contact person for our national and international guests Administrative tasks Answering telephone requests Compliance with current standards of a “The Leading Hotel of the World”
a completed training in the hotel industry at least 1 year experience in this position Structured operation Team player with overview Joy in taking responsibility You are hosts with all hearts Experience with Suite 8 or Opera good linguistic knowledge (German C1, English B2) Flexibility, loadability and reliability and readiness Commitment, team skills and joy at the job We love surprises! That is why we are looking for people who meet about 50% of all “requirements”. Surprise us with the other 50%! For us, your personality & motivation is especially important.
38-hour week minute working time recording BVG ticket fee of 25,00€ per month Bonus for successful employee recommendations of up to 1,000,00€ Investment in the context of asset-effective performance Family & Friends Rats if you want to visit your loved ones in Berlin healthy and balanced meals in our staff restaurant (by a personal cook) including a selection of free personal drinks (hot and cold) Team events and off-sites a successful and experienced management team that advises and accompanies you in your development and plans your personal development and career planning through numerous comprehensive internal and external training programs together with you annual feedback talk including training and training measures with training financing free cleaning of uniform more Benefits / Discounts in local shops as well as directly with us in the house Benefits for worldwide hotel stays within the framework of co-operating employees – Booking platforms a challenging activity in a renowned, privately run hotel belonging to the ''The Leading Hotel of the World''
Location
 | Hotel Palace Berlin | |
| Berlin | ||
| Germany |
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