Reservation Employee (m/w/d)

Оccupation: Reservation clerk (hotel)

The Naturresort & Spa Schindelbruch offers 96 tastefully furnished rooms and suites and three restaurants where fresh regional cuisine is on the map. With its 2,500 sqm spa, the house is one of the 20 best spa hotels in Germany. And in the ?Green Salon?, a freestanding conference and event pavilion in the park of the imposing estate, can be tastefully arranged and celebrated. No house like any other is the Hotel & Spa Suites FreiWerk. The former summer residence was elaborately converted into a charming Hideaway with 30 rooms. The charming combination of historic main building and modern cultivation fits perfectly into the Harz mountain landscape. An attractive retreat with an exceptional gastronomic offer at the restaurant ?20zwanzig?and a small but fine fitness & spa area. Grab the job! Full passion we create in our two houses the climate-neutral nature resort & Spa Schindelbruch and the stylish Hotel & Spa Suiten FreiWerk overlooking Stolberg? unforgettable moments for an exclusive stay of our guests. We act resource-saving, sustainable and always in line with our values. As a dedicated team, we pursue our goals with cohesion and enthusiasm. Become part of our hotel family! We are looking for you as a reservation agent (m/w/d) for our Naturresort & Spa Schindelbruch in Stolberg im Südharz. Our Benefits. Financial benefits and incentives: fair remuneration, quarterly performance premium, fidelity premiums, personal premiums, holiday supplements, free parking Working time flexibility and management: individual working time models, working time accounts, job rotation development and career promotion: warm integration, training, talent promotion, feedback & development talks Support and well-being: annual election gift, attractive employee accommodation, free meals, corporate benefits Your tasks. You are the first contact person for all guests before the arrival. Multimedia? Telephone & written acceptance of the reservation and competent advice. Always on track? You care and guide the guest cardi. Stronger together? They ensure optimal cooperation with all other departments. You will take care of new customers, regulars and group reservations. You create attractive sales offers. Revenue Management ? Evaluation and further development of the offer (in cooperation with the marketing and sales department and the reception team). Up- and cross-selling? Your skills. Your training? Successfully completed in the hotel industry. Your professional experience? Ideally you have knowledge of comparable hotels (at reception or in the reservation department). For you the small 1x1 of the hospitality industry. Computer knowledge? Confidential handling of MS Office applications & Protel. At least at level C1 in word and writing. mentor ? model for our junior staff. Commitment? Dynamic and self-initiative support the team. You don't sink into chaos even if you don't have a plan. Your strength as a sales talent. Your enthusiasm is transferred to your colleagues. Teamplayer ? You are conscientious and also working with your colleagues. Our values: esteem & cohesion, sustainability & development and enthusiasm & operational excellence? These principles shape our daily work. As part of the knights of Kempski Privathotels & Resorts, you contribute to our mission: in search, arrival, welcome, progress? Apply now with your resume and your earliest entry date! Find out more about the knights of Kempski Privathotels: https://machwasduliebst.de/

Joblocations:

06536 South Resin, SACHSEN_ANHALT, GERMANY

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