tectake is a dynamic e-commerce company with a wide and steadily growing product range around living, household, leisure and hobby. Through continuous optimization, we continue our successful development at both national and international levels. In order to advance this success and the rapid growth of recent years in the future, we are looking for a specialist (m/w/d) for our headquarters in Igersheim or for our location in Höchberg (Würzburg).

Customer support from the offer request via the delivery request to the parcel delivery as well as optimal support via telephone and email Introduction of process optimization suggestions and ideas for increasing efficiency of the work processes Processing of complaints and complaints as part of customer support Professional handling of spare parts, exchange and repairs

Complete commercial vocational training and professional experience in direct customer contact First experience in administration and customer support via email and phone Technical understanding to support customers in problem solutions Self-contained, structured and careful working and rapid understanding Safe handling of common Microsoft Office programs Very good knowledge of German in word and writing Embossed service idea and empathy in customer contact Very good knowledge of Italian and German in word and writing

Office dogs – for a relaxed, harmonious working atmosphere Corporate Benefits – Discharges from employee benefits and discounts on our range Family, friends, and career – flexible working hours and modern workplace Team spirit – joint sports events and team events to strengthen team spirit More Benefits – Promoting further education and team building, ergonomic jobs and health care, fast decision-making processes in open corporate culture and free catering options Become part of our tectake team and discover our diverse employee benefits! JOBV1_EN