Sugatsune Europe GmbH | Germany | 40xxx Düsseldorf | Permanent position | Full time / Home office | Published since: 12.02.2026 on stepstone.de
Employee in internal sales (m/f/d)
Sugatsune is an internationally aspiring manufacturer of high-quality furniture fittings and industrial components. With our extensive and diverse range of products with high standards of quality, we provide customers from furniture construction and retail, from mechanical engineering, the automotive, marine and aviation industries. Our German branch has been in Düsseldorf since the end of 2016 and the team currently measures 24 employees. In order to be able to communicate with customers in as many European countries as possible in the national language, our team has many nationalities and languages. Meetings are often a mix of English and German, but Japanese are also heard here and there in the company. We appreciate the professional and friendly handling of each other internally. .
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Your tasks • Your profile • What we offer
First interface for customer communication via email and phone Answering technical requests (problem solution, sales advice) Create and track offers Entering orders and voting shipping dates Entering and editing complaints Capture and update master data in the CRM system External services support at trade fairs
High communication capability absolutely necessary Language knowledge: German & English is absolutely necessary Further European language is desirable and/or German at native language level
Good technical understanding and high level of learning desirable Good knowledge of MS Office (Outlook, Excel, PowerPoint, Word) Completed commercial training or study Ideally already 2-3 years of experience in the sales service, customer service or similar customer-oriented position
26-30 days of annual leave Flexible working hours (core time 9:00-16:00) Home office if required (delivery, doctor's appointment etc.) with your own company laptop possible Health insurance (1.000 € tax-free per year) Free drinks (coffee, water)
Location
 | Sugatsune Europe GmbH | |
| 40549 Düsseldorf | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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