The 4-star Mercure Hotel Hamburg am Volkspark is located in the west of Hamburg on the Bahrenfeld Trabrennbahn, close to the Volksparkstadion (HSV) and the BARCLAYS Arena.

The hotel has 140 air-conditioned rooms with free Wi-Fi as well as underground parking and other parking spaces. 3 meeting rooms are available for events with up to 120 participants. There is also the restaurant ''LE JARDIN'', which presents regional and fresh cuisine.

Type of employment: Full-time, Part-time, Assistance

We are looking for team players with heart and soul who have found their appointment as a host and just as our team put the good of our guests in the foreground. With us you will find the possibility to apply learned and develop yourself personally

Your task includes the following areas: You understand as a host, welcome our guests and go open and charming with you You take the check in and check out of our guests Creating the daily accounts and various sales statistics You take responsibility for cash management and debitor control Control of waiter bills and management of the receiving bank including the required accounts You carry out all administrative tasks on the front office safely and independently You contribute to an effective and efficient operating process in early, late and night service For an active communication flow between all areas of our house Professional complaint handling Regular control procedures Total responsibility for the hotel during the night shift With your insider knowledge around our beautiful Hamburg you will delight our guests.

We wish: • a completed training (hotel subject) • or cross-income with a quick opinion • responsible and decision-making, high quality standards • from the heart host • only if our guests are satisfied • motivated and ambitious, empathic • positive and open personality • Sales talent • open communication and team skills • German and English skills in (word & font), as well as ideally MS Office knowledge (word and Excel) • A well-kept exterior is important to you

Then we welcome you and invite you, to support us with your knowledge and expertise in our team.

You can look forward to these Benefits: an attractive salary based on your qualifications a welcome bonus after the trial period a permanent employment contract an overnight rest holiday Holiday and Christmas money* the possibility of additional congratulations an internal training programme an additional day on your birthday the personal clothing is put and cleaned Free of charge or grant to the HVV card great employee program with discounted accommodation options worldwide Access to Corporate Benefits with access to over 1500 well-known brands Staff events such as Christmas celebration, summer festival etc. The team's thought is made great with us in the house, as well as fun at work. .