Service Manager (m/f/d)

Our client is a medium-sized company in a sought-after niche of building technology. The innovative company grows sustainably, manages very successfully and offers high job security.

At the next time, we are looking for a service-driven management personality with a technical background that wants to combine strategic responsibility with operational proximity. Are you acting close, designing and enjoying responsibility? Then we look forward to your application.

Technical and disciplinary management of customer service with around 35 commercial and technical employees and interface function between the participating areas Operational leadership of the team in the day-to-day business including further development of employees and development of the service areas Central contact person for customers and support of the team over the entire process – from offering creation to service and maintenance contracts Responsibility for the correct, efficient and timely execution of service operations including personnel and material disposition Ensuring compliance with all occupational safety-related requirements and regulatory technical procedures Leadership of recruitment, employee and development talks in close cooperation with the branch or Area line

Complete technical or craft training with training as a master or technician or alternatively a study in mechanical engineering, industrial engineering or a comparable subject Multiannual professional experience in the (customer-)service of a technical environment, e.g. in the areas of elevators, extinguishing or sprinkler systems, heating, sanitary, domestic or utility technology Multiannual leadership experience as well as pleasure in organizing, developing and controlling a team Embossed service and solution idea, entrepreneurial thinking and a good distributive sense Knowledge of SAP or MS Dynamics, experiences with VdS policies or in facility management are advantageous, but no prerequisite. A safe handling of MS Office is expected

Unlimited working relationship in a secure, future-oriented company Flexible working hours in the context of the working time of trust and the possibility of occasional work from the home office Attractive, market-friendly salary, car and 28 days holiday Structured, individually tuned onboarding including mentor program Various offers for professional and personal development Annual corporate events, estimating corporate culture and flat hierarchies